Instantaneous communication between patients and sitters via two-way audio and video
With MedSitter, the video connection between the sitter and the patient is always on. With just one click, sitters can appear on video in the patient's room - no calling required! Persistent video closely mimics the immediacy of in-person communication. The quick connection is vital in emergencies, and helps sitters to establish strong relationships with patients.
End-to-end clinical and technical support
From the first sales call all the way through account maturity, we proactively monitor our product and continually make improvements to meet your needs. We make dozens of software updates yearly without any application downtime. Plus, hardware and software questions route to our helpdesk, not yours.
Sitters are supported with motion detection technology, full-field night vision that moves with the sitter-controlled camera, and escalating communication methods. This way, sitters may be truly proactive in preventing patient injury rather than reactive to a witnessed patient injury. With this system, one sitter can truly be in ten places at once.
Easily accessible data
Secure information from the MedSitter platform can be funneled into your EMR. Hospital staff can also pull their own reports on sitter hours, incident prevention, and cost savings. Reports can be generated on-demand or can be requested from your MedSitter quality manager.
Full communication support
Your pre-exiting nurse calling system can be integrated into the MedSitter Software so that contacting floor staff is as easy as pressing a button. In addition, the software supports cross-language communication in dozens of world languages, including American Sign Language. Text-to-voice is also supported in world languages for custom messages.
Installation is quick and easy. MedSitter carts are pre-assembled and configured to your Wi-Fi network before they are even shipped to your facility, so all you have to do is turn it on. Plus, we offer a 30-day no-risk proving period. Within that proving period, the hospital is not obligated to pay a cent.
Our Core Beliefs
- Patient safety and satisfaction takes precedence over everything else.
- Adaptability leads to better service.
- Technology is only effective when it is designed for real world use.
- When it comes to patient observation clinicians are the experts, which is why we keep clinicians on our team and involve them in our product design and delivery.