MedSitter Hardware
Thoughtfully designed
- Medical-grade 22-inch touch-screen PC
- Small, stable, in-room footprint; no more than that of a side chair
- 360° HD day & night PTZ 10x camera with IR illumination for full room visibility regardless of lighting
- Powerful speaker and microphone for clear communications between observer and patient
- Wall-powered and/or hot-swappable, rechargeable batteries (up to three) to support the whole cart
- Rollout ready from the box, if preconfigured with your facility’s Wi-Fi
MedSitter Software
An experience crafted with Clinicians in mind
- Secure, HIPAA-compliant solution
- Two-way video and audio communication with up to 10 patients per observer
- Cloud-based with regular non-disruptive updates for new features and improvements
- Observers are empowered to remotely control in-room audio volume, camera position, and night vision
- Integrated telephony allows swift communication by observers in communicating with on-site staff either through SMS (text) or Voice (phone)
- Support for 63 languages included through recorded prompts by native speakers, American Sign Language video prompts for the Deaf community, and cross-language text-to-speech for select languages for prompt library augmentation
- Intelligent workflow assistance. Meaningful use of machine learning to support workflows that reduce task burdens and empower observers to be more efficient; whether motion detection, timed reminders, in-room context, or presence awareness
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MedSitter Service
MedSitter's clinical team understands what you need in order to be successful. The services we provide are based on their depth of knowledge.
The MedSitter service features:
- Virtual and onsite training led by a team of RNs
- A Platinum Plus Maintenance and Support package that includes Tier 1 technical support from a US-based customer service team
- Access to HIPAA-trained technicians 24x7
- Ongoing hardware and software updates that take place with virtually no down time
- Access to data reports