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About the MedSitter Product

We understand that patient observation resources are limited, and so we have developed a solution that makes your sitter team more efficient and keeps more patients safe and happy

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MedSitter Hardware

MedSitter provides both in-room devices and sitter stations.

The MedSitter hardware features:

  • 1080p full HD camera with IR illumination (night vision)
  • PTZ with 10x optical and 12x digital zoom
  • Broadside beamforming omnidirectional speakers and microphone
  • 22" medical-grade monitor
  • Hot-swappable, rechargeable batteries
  • Two-way video and audio

MedSitter Software

MedSitter's proprietary software was designed with clinicians in mind.

The MedSitter software features:

  • Pre-configuration to your facility's wifi
  • Cloud-based and HIPAA compliant
  • Up to 10 streaming video feeds into patient rooms
  • Language prompts and text-to-speech in 47 languages
  • Motion detection that proactively alerts sitters of movement in patient rooms
  • 3 levels of alarms: Alert sitter (motion detection), alert clinical staff (via phone or SMS), and in-room audio alarm for immediate clinical attention (siren)
  • Audio level adjustments for hard-of-hearing or soft-spoken patients
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MedSitter Service

MedSitter's clinical team understands what you need in order to be successful. The services we provide are based on their depth of knowledge.

The MedSitter service features:

  • Virtual and onsite training let by a team of RNs
  • A Platinum Plus Maintenance and Support package that includes Tier 1 technical support from a US-based customer service team
  • Access to HIPAA-trained technicians 24x7
  • Ongoing hardware and software updates that take place with virtually no down time
  • Access to data reports

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