Skip to content

About the MedSitter Product

MedSitter is a cloud-native software solution that provides in-room monitoring by placing carts within the patient room.

Observation is performed at stations that can be placed anywhere with an Internet connection.

Book a MedSitter Demo
Why MedSitter?

MedSitter Cart Image April 2023


MedSitter Hardware

Thoughtfully designed

  • Medical-grade 22-inch touch-screen PC
  • Small, stable, in-room footprint; no more than that of a side chair
  • 360° HD day & night PTZ 10x camera with IR illumination for full room visibility regardless of lighting
  • Powerful speaker and microphone for clear communications between observer and patient
  • Wall-powered and/or hot-swappable, rechargeable batteries (up to three) to support the whole cart
  • Rollout ready from the box, if preconfigured with your facility’s Wi-Fi

MedSitter Software

An experience crafted with Clinicians in mind

  • Secure, HIPAA-compliant solution
  • Two-way video and audio communication with up to 10 patients per observer
  • Cloud-based with regular non-disruptive updates for new features and improvements
  • Observers are empowered to remotely control in-room audio volume, camera position, and night vision
  • Integrated telephony allows swift communication by observers in communicating with on-site staff either through SMS (text) or Voice (phone)
  • Support for 63 languages included through recorded prompts by native speakers, American Sign Language video prompts for the Deaf community, and cross-language text-to-speech for select languages for prompt library augmentation
  • Intelligent workflow assistance. Meaningful use of machine learning to support workflows that reduce task burdens and empower observers to be more efficient; whether motion detection, timed reminders, in-room context, or presence awareness

MedSitter_Monitoring-Station_Monitor_Webcam-1 (1)
image (3)

MedSitter Service

MedSitter's clinical team understands what you need in order to be successful. The services we provide are based on their depth of knowledge.

The MedSitter service features:

  • Virtual and onsite training led by a team of RNs
  • A Platinum Plus Maintenance and Support package that includes Tier 1 technical support from a US-based customer service team
  • Access to HIPAA-trained technicians 24x7
  • Ongoing hardware and software updates that take place with virtually no down time
  • Access to data reports

Review the features that truly make MedSitter unique... 

Why MedSitter?

Contact Us Today