Telemedicine Cart | Virtual Sitter Technology Solutions

MedSitter Hardware

Thoughtfully designed

Medical-grade 22-inch touch-screen PC
Small, stable, in-room footprint; no more than that of a side chair
360° HD day & night PTZ 10x camera with IR illumination for full room visibility regardless of lighting
Powerful speaker and microphone for clear communications between observer and patient
Wall-powered and/or hot-swappable, rechargeable batteries (up to three) to support the whole cart
Rollout ready from the box, if preconfigured with your facility’s Wi-Fi

An experience crafted with Clinicians in mind

Secure, HIPAA-compliant solution
Two-way video and audio communication with up to 10 patients per observer
Cloud-based with regular non-disruptive updates for new features and improvements
Observers are empowered to remotely control in-room audio volume, camera position, and night vision
Integrated telephony allows swift communication by observers in communicating with on-site staff either through SMS (text) or Voice (phone)
Support for 63 languages included through recorded prompts by native speakers, American Sign Language video prompts for the Deaf community, and cross-language text-to-speech for select languages for prompt library augmentation
Intelligent workflow assistance. Meaningful use of machine learning to support workflows that reduce task burdens and empower observers to be more efficient; whether motion detection, timed reminders, in-room context, or presence awareness

MedSitter's clinical team understands what you need in order to be successful. The services we provide are based on their depth of knowledge.

The MedSitter service features:

Virtual and onsite training led by a team of RNs
A Platinum Plus Maintenance and Support package that includes Tier 1 technical support from a US-based customer service team
Access to HIPAA-trained technicians 24x7
Ongoing hardware and software updates that take place with virtually no down time
Access to data reports